- web@ffcodashopgraphics.com
- Mon - Sat: 8.00 am - 7.00 pm
Returns & Refund Policy
We strive to provide the highest quality custom printing services and ensure your satisfaction with every order. However, due to the personalized nature of our products, we have a specific returns and refunds policy:
Digital Proofs and Approval
Before production begins, we provide digital proofs for your review and approval. It is your responsibility to carefully review these proofs for any errors, omissions, or discrepancies. Once you approve the final proof, we proceed with production, and any changes thereafter may not be possible.
Defective or Damaged Items
In the unlikely event that you receive a defective or damaged product, please contact us within 7 days of delivery. We will gladly replace the item at no additional cost or issue a full refund upon return of the damaged item.
Order Cancellation
You may cancel your order within 24 hours of placing it for a full refund. After 24 hours, cancellations may be subject to a processing fee or may not be possible if production has already commenced.
Non-Returnable Items
Due to their custom nature, we cannot accept returns or offer refunds for non-defective items that have been printed according to your approved design.
Refunds
Refunds will be processed within 5 business days of receiving the returned item (if applicable) or cancellation approval. Refunds will be issued to the original payment method used for the purchase.
Contact Us
If you have any questions or concerns regarding our returns and refunds policy, please don’t hesitate to contact us at web@ffcodashopgraphics.com or +91 85958 72263.
Thank you for choosing Rohit Kumar Designs!